If you have encountered a misposted or unposted payment, we apologize for any inconvenience this may have caused. To ensure that your payment concern is promptly addressed and resolved, we kindly ask you to contact our support team via Facebook Messenger here: https://m.me/CashaloPH.
Please provide details of the payment in question, including the transaction reference number, date, and amount. Our dedicated support team will investigate the issue thoroughly and work towards resolving it as quickly as possible. Thank you for your understanding and cooperation.