To update or change your profile details, please message us anytime on Facebook Messenger here: https://m.me/CashaloPH
State your concern and provide the correct details that you want to change/edit in your profile. Please also attach picture of the front and back side of the valid ID which you provided in your Cashalo account as proof of identity.
Please note that changing of sensitive information like name, gender, or mobile number requires more proof of identity or document. Our customer service representative will give you the specific requirements once you email them.