If you suspect that you have received phishing emails or messages related to your account, please follow these steps:
1. Do Not Click Links or Provide Personal Information: Avoid clicking on any links or providing personal information in response to suspicious emails or messages. Phishing attempts often aim to steal sensitive information such as passwords, credit card numbers, or account details.
2. Report the Phishing Attempt: Report the phishing attempt to our support team immediately. You can forward the suspicious email or message to message us https://m.me/CashaloPH and include any relevant details or screenshots.
3. Verify Legitimacy: Before taking any action, verify the legitimacy of the email or message by contacting our official support channels. Do not reply directly to the suspicious email or message.
4, Update Security Settings: Ensure that your account security settings are up to date. Change your password if you suspect that your account may have been compromised.
5. Stay Informed: Stay informed about common phishing tactics and educate yourself on how to recognize phishing attempts. Regularly review our security guidelines for tips on protecting your account from phishing attacks.
By following these steps, you can help protect yourself and your account from phishing attempts. If you have any concerns or require further assistance, please don't hesitate to contact our support team at hello@cashalo.com. We're here to help.