If you're having trouble downloading the app, please try the following troubleshooting steps:
1. Check Device Compatibility: Ensure that your device is compatible with the app. Check the app's requirements on the app store or website to confirm compatibility with your device's operating system and version.
2. Check Internet Connection: Verify that you have a stable internet connection. A weak or unstable connection may prevent the app from downloading properly. Try switching between Wi-Fi and mobile data to see if that resolves the issue.
3. Clear App Store Cache: If you're using an Android device, clear the cache and data of the Google Play Store app. This can sometimes resolve download issues.
4. Restart Device: Try restarting your device. This can help resolve temporary glitches that may be affecting the download process.
5. Contact Support: If you've tried the above steps and are still unable to download the app, please contact our support team at hello@cashalo.com.
Our team will assist you further and provide additional troubleshooting steps as needed.