I paid the wrong amount/wrong account. What should I do? March 08, 2024 04:21 Updated Follow You may email Customer Support at hello@cashalo.com. Kindly send your proof of payment and Loan ID. Related articles Can my loan payment be delayed? Why is my payment not yet reflected on my Cashalo app? How can I request payment extension? I have fully paid my loan. Can I apply for another loan again immediately? How can I update my mobile number in the Cashalo App?