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  1. Cashalo
  2. REPAYMENT

REPAYMENT

Repayment Related | Collection Related

Payment Related

  • Why is my payment not yet reflected on my Cashalo app?
  • I paid the wrong amount/wrong account. What should I do?
  • Can my loan payment be delayed?
  • I made an overpayment. How can I request for a refund?
  • I paid using the wrong reference number. What should I do?
  • How is the penalty computed, and why was it incurred?
See all 11 articles

Collection Related

  • How can I discuss your collections efforts?
  • What should I do if I need assistance with the account of a deceased customer?
  • How can I request a discount or waiver?
  • How can I make a payment arrangement?
  • How can I request payment extension?
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